Permanently remove your account and personal data from Travel Go. Three ways to do it - in the app, on this website, or by email.
When you delete your account, we wipe your personal data right away. The only records that stay are transaction documents the UAE Federal Tax Authority requires us to keep for seven years - and we strip personally identifiable information from those.
No. Deletion is permanent. You can register a new account at any time using the same email or phone number.
No. Upcoming bookings remain valid and you can still travel on them. We will continue to contact you using the contact details on each booking until travel is complete. After that, personally identifiable information on those records is scrubbed.
Email [email protected] from your registered address. Include your full name and registered phone number. We process email deletion requests within 30 days.
No. All marketing tools and third-party integrations are revoked when your account is deleted. The only remaining records are those legally required to keep.
Contact our support team and we will guide you through the process.
