1. Legal Entity Information

This website is operated by Welcome Tourism LLC, trading under the brand name Travel Go.

Legal Details:

• Legal Company Name: Welcome Tourism LLC
• Brand Name: Travel Go
• Established: 1997
• Licensed by: Dubai Department of Economy & Tourism (DET), Dubai, UAE
• Dubai Chambers Membership: Active member since 1997
• Country of Registration: United Arab Emirates

2. Brand & Trademark Ownership

Travel Go™ / Travel Go® is a brand owned by Welcome Tourism LLC.

All trademarks, brand names, logos, and content displayed on this website are the property of Welcome Tourism LLC unless otherwise stated.

3. Scope of Services

Travel Go provides online travel-related services including, but not limited to:

• Hotel reservations
• Travel-related bookings and arrangements

All services are subject to availability and supplier-specific terms and conditions.

4. Pricing & Payments

• All prices displayed are subject to availability and confirmation at the time of booking.
• Prices may change due to supplier updates, taxes, or currency fluctuations.
• Payments are processed through secure third-party payment gateways.
• Travel Go does not store customers' card details.

5. Cancellations, Amendments & Refunds

• Cancellation and amendment policies vary depending on the supplier and booking type.
• Any applicable cancellation fees will be clearly displayed before confirmation.
• Refund timelines depend on suppliers and payment processors and may take several business days.

6. Customer Responsibilities

Customers are responsible for:

• Providing accurate traveler details
• Reviewing booking confirmations carefully
• Ensuring passport, visa, and travel requirements are met

Travel Go is not responsible for denied boarding, visa refusal, or travel disruptions beyond its control.

7. Liability Disclaimer

Travel Go acts as an intermediary between customers and third-party suppliers.

We are not responsible for acts, errors, or omissions of suppliers, including but not limited to hotels, transport providers, or other service providers.

8. Governing Law & Jurisdiction

These terms are governed by the laws of the United Arab Emirates.

Any disputes shall be subject to the exclusive jurisdiction of the courts of Dubai, UAE.